12 things you'll only understand if you work in a hotel…

1, When a guest knows you’re working all weekend but checks out Friday morning and says “Enjoy your weekend!”

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I won’t and you know I won’t.

2, When you know house-keeping haven’t got the rooms ready yet but there are people waiting to check in and you go to reception like…

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“Oh hello, no check-in is not for an another 4 hours”. Read your confirmation email!!!

3, When a deal has been live for three months but a guest wants a room this weekend…

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I really don’t care who gave it to you for a special birthday, we still don’t have a room!

4, And the classic, “So you want me to book another hotel then yes?”

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Well we are still fully booked so yeah I guess!

5, When guests have seen you at reception but ring the service bell at the bar 17 times and think it’s hilarious when they find out you’re on yourself…

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Yes, I hope you feel really sorry for me and leave a bigger tip now.

6, And then the boss walks in and asks why you haven’t done the emails that came in in the past 5 minutes…

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Sorry boss, i’ll divide myself into 3 next time…!

7, Doing this when you realise you have two bookings for one room and not another available…

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Pffffft… if only!!

8, When it’s 2am and the guests ask if they are keeping you up at the bar…

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No, please sit at the bar and tell me your life story because i’ll get paid for ever penny I am here. Oh wait, i’m on salary and the bar normally shuts at 11pm!!!

9, Trying not to judge when either a mother and son or a couple with a very big age difference check-into a double room.

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Instead i’ll talk about it with all the other staff as soon as you are away

10, Having to work on Christmas and wishing everyone Merry Christmas over the phone…

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“Yes mum, i’m working all day. No mum, i can’t get someone to cover. Yes mum, people do come to hotels for christmas. Yes mum, i am crying” Every. Single. Year.

11, Having to eat your dinner this fast because there is no other option…

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And it could be dinner time at 3pm but better that nothing!

12, When you check the rota and realise you’ve got a half day…  8am-6pm

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Only 8-6…. Amazing! (For those who don’t work in hotels, I am not being sacrastic!)